There's no government subsidy for veterinary care, so unexpected treatment costs land squarely on pet owners - which is why we recommend insurance for every pet.

Look for a policy with no annual or lifetime limits, cover for hereditary and congenital conditions, and options like gap-only claims. It's worth choosing sooner rather than later too - many insurers won't start a new policy on a pet over seven, and by then, pre-existing conditions may already be excluded.

We understand vet costs can catch you off guard, so we offer a range of payment plan options including GapOnly (for insured pets), MediPay, VetPay and Zip Pay/Zip Money, each with different terms to suit different situations.

Ask our team which option might suit you.

As pets reach their senior years, we focus on comfort and quality of life - geriatric health checks, pain management, and honest conversations about what's ahead.

When the time comes to say goodbye, our team will talk you through every option gently and without pressure, from at-home burial to private cremation with Patch and Purr, so you can make the decision that feels right for your family.